Introduction
D2H is a direct broadcast satellite service provided by Videocon in India, recently acquired by Dish TV, one of the largest service providers in the country. This service utilizes advanced video codecs like H.264 or MPEG-4 for video transmission, offering high-quality viewing experiences to its subscribers.
More about Videocon D2H
Videocon D2H has gained significant popularity in rural regions of the Indian subcontinent, providing region-based services to the public. In November 2016, the board of directors approved the merger of Videocon D2H with Dish TV, India’s leading DTH service provider. The merger was successfully completed in 2018.
Error Code E133-4 – Solution
If you encounter error code E133-4, follow these steps to resolve it:
Switch off the television and D2H setup box.
Install the [D2H Infinity app] from the Play Store on your Android phone.
Log in with your customer ID.
Locate the “Self-Help” option in the app’s menu.
Select the option “I am seeing E113-4 error” from the list of error codes.
You will receive a message stating “Please wait… We are fixing it.”
This option will refresh your set-top box.
Wait for 15 minutes to half an hour after refreshing.
Do not switch on your television and set-top box during this time.
After the prescribed time, switch on the TV and set-top box.
The error should now be rectified.
FAQ (Frequently Asked Questions)
1. What should I do if the error persists after following the steps?
If the error persists, contact customer care at [091156 91156] for further assistance.
2. Can I use the D2H Infinity app on iOS devices?
Currently, the D2H Infinity app is available only for Android devices. Support for iOS devices may be added in the future.
3. How often should I refresh my set-top box using the D2H Infinity app?
It is recommended to refresh your set-top box only when you encounter specific errors as instructed by the app. Refreshing too frequently may not be necessary and could disrupt your viewing experience.
4. Is there a fee for using the D2H Infinity app?
No, the D2H Infinity app is free to download and use. However, standard data charges may apply for downloading and using the app, depending on your mobile data plan.
