sun direct error code e19-4, “service is currently scrambled” | Solved

Sun direct is the leading DTH service provider in South India. It is one of the fastest-growing DTH service providers with 16 million subscribers. 

It is the first DTH to adopt advanced MPEG-4 technology to better compression and clarity of the video.   

It’s an economical package with full-fledged channel support that makes it unique when compared to other providers.  

No other providers have yet provided DTH service with such a good package charges.

e19-4 service is currently scrambled

The e19-4 error code mainly arises if there is an issue with the recharge. Hence if this error code appears on TV, do the following.

Solution 1

1. Check whether your Sun Direct DTH is due for any payment or not.
2. If payment is due, kindly make the payment.
3. After the payment, switch off the DTH box.
4. Remove the card, and rub the chip surface with a smooth cloth.
5. Re-insert the card and check for the signal.

If the error still persists then go for a solution 2.

Solution 2

1. If the problem persists even after the payment of due, it could be a delay in payment confirmation.
2. It means you have done the due payment, but it takes time for the company to update the same. Hence wait for an hour for payment confirmation.
3. If the problem persists, contact the [customer care] regarding payment and update the payment details.
4. It would work in an hour or two.