The Airtel DTH error code 4 usually arises due to non-subscription of the desired channel.
About Airtel DTH
Airtel DTH is an Indian DTH service provider owned by Bharati Telemedia limited. Having launched in October 2008, with in a short span the DTH provider has crossed 10.07 million subscriptions.
One advantage of Airtel DTH is the remote which comes with the box is also enabled to control the Television also. Hence one remote for both DTH and Television. A unique idea by Team Airtel.
At present the Airtel DTH comes with 3 types of Set top boxes.
Xstream basic
The Xstream Basic box built in chrome cast and has Xstream premium app installed. The box is voice search enabled and is accessible with mobile (As remote).
HD-High definition Set top box.
As the name suggests, the HD-High definition set top box comes with HD quality video streaming. The sound is Dolby digital enabled.
Moreover, you can record and play your favorite videos.
Xstream premium set top box
The Xstream premium box is a mini android box running 5000+ android apps on your television. Hence you can install your app and run them on your television. In other words, the smart set top box enables or converts your television into a Smart Tv.
Exclusive apps like Hotstar and Zee5 come with complimentary subscriptions. Apart form these few differences, the remaining are like HD set-top box.
Solution 1 for Airtel DTH error code 4 :
The Airtel DTH error code 4 often arises when you did not subscribe that channel, or if the channel is not a part of your subscription package.
In case if the channel is not a part of your subscription package, you can recharge individual channels. Visit this airtel page and select your channel from “The ALA-CARTE” section and pay the balance amount.
Solution 2 for Airtel DTH error code 4 :
If the error code appears even after recharge or if the channel is already part of your package, then it’s high time to contact your customer care.
In case the customer care is not answering your query then read our article on how to contact customer care effectively. The article provides various sources of contacting your customer care and finding solutions for DTH problems.
DTH customer care numbers. Updated 2021
