Dish TV error code 301 solved

Introduction

Dish TV is one of the largest Direct-to-Home (DTH) service providers in India, owned jointly by the Zee Group and the Videocon Group India. Launched on October 2nd, 2003, it earned the reputation of being the most trusted DTH brand by 2014. With a significant subscriber base in North India, Dish TV merged with Videocon d2h on March 22, 2018, becoming India’s largest DTH service provider. The joint venture, now known as Dish TV Videocon Limited, sees Dish TV holding a majority stake of 55.4%.

Error Code 301: Signal Not Found

Error code 301 typically indicates a problem with signal strength and frequency. Here are the steps to rectify it:

Solution 1

1. Switch off the DTH box and the television.
2. Remove the smart card.
3. Clean the chip surface on the card.
4. Re-insert the card and switch on the TV.
5. Check if the problem is resolved. If not, proceed to Solution 2.

Solution 2

1. Using the Dish TV remote, click on “Menu“.
2. Navigate to “Help/Settings“.
3. Select “STB INFO“.
4. A window displaying 20 transponders labeled as TP01, TP02…TP20 will appear. A green signal next to the TP code indicates a successful signal reception.
5. If any transponders show a red signal, proceed as follows:
   • Check signal strength by pressing the INFO button on the remote.
   • The TV screen will display default frequency info of 20 transponders from NSS6, Asia Net & Gs-15 satellite.
   • If signal strength is below 56, consider contacting a Dish TV technician or attempting a DIY solution.
6. DIY (Do It Yourself) Steps:
   • Before proceeding, note down the default values of Home transponder.
   • Navigate back to STB INFO (as per Solution 2).
   • Click on the “SET UP/red button“.
   • Go to “Home frequency“.
   • Press “OK“.
   • Enter “9523” on the remote to edit the transponder frequency.
   • Adjust frequency, symbol rate, polarization, and FEC inner values. Default values can be obtained from the Dish TV call center.
   • In case of confusion, contact customer care for further assistance.

These steps should help resolve the Error Code 301 on your Dish TV. If you encounter any issues or need further clarification, do not hesitate to reach out to customer care for detailed guidance.