Introduction:
Error 02 in Tata Sky is a common issue encountered by users of Tata Sky DTH services. In this guide, we’ll explore a few troubleshooting solutions for this error. Tata Sky stands out as one of India’s premier direct-to-home service providers, boasting a vast customer base exceeding 1 million subscribers. With a wide array of budget-friendly packs and exclusive offers on regional channels, Tata Sky caters to diverse entertainment needs.
Tata Sky Mobile:
Tata Sky offers a convenient mobile application that allows users to manage their accounts, subscriptions, and packages with ease. With access to over 400 live channels and the ability to download 5000+ on-demand videos from the library, the Tata Sky mobile app enhances the viewing experience for subscribers. Moreover, users can utilize the app across two devices at no additional cost when linked with their DTH service.
Error 02:
Encountering Error 02 on your Tata Sky setup? Here’s how to troubleshoot:
Plan 1:
- Switch off your DTH setup and television.
- Remove the card from the DTH box.
- Clean the copper sim of the card using a soft cloth.
- Gently reinsert the card into the box.
- Switch on both the DTH box and TV.
Plan 2:
- Navigate to the settings menu on your DTH.
- Select “Reset” and look for “Master Reset.”
- Initiate the reset process.
- Allow the DTH box to restart without interruption.
- Check if the error persists post-reset.
If Neither Plan Works:
If neither of the troubleshooting plans resolves the Error 02:
- Contact Tata Sky’s toll-free customer care number for assistance: 1800 208 6633.
Click here to call customer care
By following these steps, you should be able to address and resolve Error 02 on your Tata Sky DTH setup. If further assistance is needed, do not hesitate to reach out to Tata Sky’s customer support team.
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