SUN DIRECT ERROR CODE E52-32 SOLVED

Here are the troubleshooting steps for resolving the error message ‘E52/E52-32 – Searching for signal’:

Solution 1: Clear the Clutter

1. Ensure that no obstructions are blocking the satellite dish’s line of sight to the sky.
2. Common obstructions include heavy clouds; if the weather is cloudy, wait for clearer conditions.
3. Check for any trees or foliage obstructing the dish’s view and trim them back or move them out of the way if necessary.

Solution 2: Reposition or Check the Position

1. If the satellite dish has been moved due to construction or other reasons, it might lead to a loss of signal.
2. Reposition the dish to its original or optimal position to ensure a clear signal reception.

Solution 3: Recheck or Verify

1. Consult with neighbors who have Sun Direct DTH to see if they are experiencing similar signal issues.
2. If they are not facing the same problem, proceed with the following steps:

• Reset your DTH box by turning off the power at the socket.
• Disconnect the power cord from the back of the DTH box and leave it disconnected for at least 30 seconds.
• If possible, unscrew both ends of the cable connected to the DTH box, blow out any dust, and securely screw them back in. If unable to unscrew, ensure the cable is tightly secured.
• Plug the power cord back into the DTH box. The box should turn on and display lights.
• Allow the reboot process to complete, which typically takes about 5 minutes. Most DTH boxes will automatically turn themselves back on after the reboot.

By following these troubleshooting steps, you should be able to resolve the ‘E52/E52-32 – Searching for signal’ error on your Sun Direct DTH system.