SUNDIRECT ERROR CODE E017-0 SOLVED.

Sun Direct: Your Leading DTH Service Provider in South India

Sun Direct stands out as the premier DTH service provider in South India, offering an economical package with comprehensive channel support that sets it apart from other providers. With unbeatable package charges, Sun Direct continues to lead the market in delivering quality entertainment to its customers.

E017-0 ERROR CODE

The E017-0 error code, while not related to signal or dish antenna issues, signifies an internal programming problem. Below are the steps to resolve this error:

Step 1:

  1. Switch off both the television and the set-top box, ensuring they are unplugged.

Step 2:

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  1. Remove the DTH smart card and gently clean the chip surface with a dry, soft cloth.

Step 3:

  1. Take note of the smart card number for reference.

Step 4:

  1. Re-insert the smart card into the set-top box and switch on both the television and the set-top box.

Step 5:

  1. Contact your local service provider (Sun Direct dealer) or customer care. Click the button below to call customer care.

Step 6:

  1. Request the service provider to refresh your account.

Step 7:

  1. Caution: Ensure that both the television and the set-top box remain switched on during the account refreshing process.

Precautions During the Process:

  • Keep channel 102 running throughout the process.
  • Stay near the television during the entire process to update the service provider promptly.
  • Avoid initiating the process when away from home, as real-time updates to the service provider are crucial.

By following these steps and precautions diligently, there is a 99% chance that the problem will be resolved. If the issue persists, you may need to wait for another day before attempting the process again.

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